Services
Purchase remotely
Where can I get information and advice on Diptyque products?
Please do not hesitate to contact our Customer Care Service. An advisor will provide any information you might require and help you learn more about our company and our products.
An advisor will provide any information you might require and help you learn more ...
How can I order your products?
If you do not wish to come to the store, please contact our Customer Care Service.
Diptyque products are also available for order on our website.
In this case, different delivery methods are available to you:
Standard delivery (3 working days)
Express deliver...
In-store services
Do you offer an tax-free service at your stores?
We do offer a tax-free service at our stores in some countries:
Germany
Spain, with Global Blue
France, with Global Blue
Italy
Netherlands, with Global Blue
If you need further information, our Customer Care Service is at your disposal to advise you remotely ...
How do I personalise a Diptyque product?
The Diptyque Maison has created an engraving service inspired by its history. Initials, a first name, a memorable date… A Diptyque candle or bottle of perfume makes a more meaningful gift when you have it personalised with an engraved message.
Our personalisat...